Important Information
Policies
To help make your stay at Sandcastle Resort in Provincetown as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies aligned with a seasonal oceanfront resort setting.
- Check-In & Check-Out
Check-in begins at 4:00 PM.
Check-out is required by 10:00 AM.
- Age & Identification Policy
Guests must be at least 21 years old and present valid photo identification at check-in.
- Pet Policy
Pets are not permitted at Sandcastle Resort.
- Smoking Policy
Sandcastle Resort operates as a non-smoking property within guest accommodations.
- Parking Policy
Complimentary on-site parking is available for registered guests.
- Cancellation Policy
Cancellation terms vary by rate type and season and should be reviewed at the time of booking.